Frequently Asked Questions

Find the most frequently asked questions to use Proto-Electronics.com.

My project

Mon projet ?

Proto-Electronics.com proposes on ist website the most demanded PCBs. If you need any specific specification, please feel free to contact us directly either per Email, Skype or phone! Our teams would be pleased to help and find a solution suited to your needs!

Category: Mon projet ?

Proto-Electronics.com works with the four world largest component suppliers, namely RS, Farnell, Digikey and Mouser Electronics. This way we are able to offer the largest choice of components on our website. If you still do not find a specific component you can either, provide it, or request a quote and we will source the component and get back to you as soon as possible.

Category: Mon projet ?

Yes. Once you are logged in on Proto-Electronics.com, you can easily access your order summary in the “Order Status” tab. Each of your orders has a status corresponding to its current stage. If you need further information on your order, please feel free to contact us directly either by email, Skype or phone. Our teams would be pleased to help!

Category: Mon projet ?

My order

Ma commande

Proto-Electronics.com gives you the choice between four delivery times depending upon your budget and your planning constraints :

  • Economic delivery (20 working days)
  • Standard delivery (12 working days)
  • Fast delivery (8 working days)
  • Urgent delivery (5 working days)

By selecting one of these delivery options, the quotation and delivery date get immediately updated. So just choose the option which best meets your needs and place the order!

Category: Ma commande

Confidentiality

Confidentialité

proto-electronics.com assure la confidentialité et la protection de toutes vos données personnelles. Seules les personnes autorisées auront accès à vos données. Cette exigence constitue l’un des fondements de notre entreprise. EN

proto-electronics.com assure la confidentialité et la protection de toutes vos données personnelles. Seules les personnes autorisées auront accès à vos données. Cette exigence constitue l’un des fondements de notre entreprise. EN

Payment

Paiement

With Proto-Electronics.com, you have a choice of payment methods.
Either you pay directly online by credit card. This is of course a secure transaction.
Or you decide to pay by pro forma invoice. You will receive your Proto-Electronics.com invoice directly by email (as a PDF attachment). In this same email, you will also find enclosed our bank account details. This way you can pay you order directly by bank transfer based upon the pro-forma invoice.
Finally, you can request a trade credit account Proto-Electronics.com. If you are interested in this option or if you want to get further information on it, please feel free to contact us directly per Email, Skype or phone. Our teams would be pleased to help!

Category: Paiement

Yes. Once we have checked your company’s financial position, Proto-Electronics.com may be able to offer you improved payment terms. Please feel free to contact us per email, Skype or phone. Our teams would be pleased to help!

Category: Paiement

Our service offer

Notre offre de service

Proto-Electronics.com has negotiated its component prices for you with the four biggest component providers worldwide (RS, Farnell, DigiKey, Mouser Electronics). This means your raw material costs are minimised. Also the time it takes to place an order are greatly reduced thanks to our online ordering system. This has enabled us to optimize also our labour costs. This is how we can offer such competitive prices for such high quality products and services!

No. Proto-Electronics.com is a website which enables you to order your PCBA prototypes online. You enter your PCBA project and we buy the components and PCBs, assemble them and send the finished PCBAs within the shortest delay. If you need any help for your PCBA design, please feel free to contact us. Our teams would be pleased to put you in touch with our partners who could assist you in your board designs.

Notre offre de service

Proto-Electronics.com has negotiated its component prices for you with the four biggest component providers worldwide (RS, Farnell, DigiKey, Mouser Electronics). This means your raw material costs are minimised. Also the time it takes to place an order are greatly reduced thanks to our online ordering system. This has enabled us to optimize also our labour costs. This is how we can offer such competitive prices for such high quality products and services!

No. Proto-Electronics.com is a website which enables you to order your PCBA prototypes online. You enter your PCBA project and we buy the components and PCBs, assemble them and send the finished PCBAs within the shortest delay. If you need any help for your PCBA design, please feel free to contact us. Our teams would be pleased to put you in touch with our partners who could assist you in your board designs.

Any unanswered question?

You could not find the answer to your question? Do you need any additional information? Please feel free to contact us, we would be pleased to help.

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